Terms & Conditions

1. Who you are contracting with

The Alignmento service is provided by Alignmentool Private Limited. Orders are processed by our online reseller and Merchant of Record, Paddle.com Market Ltd, which handles all payment transactions, billing enquiries, invoicing and applicable taxes. Paddle's buyer terms apply to the purchase transaction itself. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's Buyer Terms cover payment, billing, tax, cancellation and refund mechanics.

2. The service

Alignmento lets you submit details about planned marketing content and returns a Digital Alignment Score, category breakdown and written recommendations. Scores and recommendations are informational guidance only. They are generated from the information you supply, combined with rule-based checks and AI analysis. The Ad Creative assessment analyses submitted images, including carousel frames; the Landing Page assessment accesses the submitted public URL to review available page messaging. These checks do not predict advertising performance, revenue or return on investment. By using the service, you agree to these terms.

3. Accounts

You must provide accurate registration details, keep your credentials secure and are responsible for all activity under your account. You must be at least 18 years old to use the service.

4. Subscriptions, credits and renewals

• Each completed assessment (including "Edit & Reassess") consumes one credit.
• The Free plan includes three lifetime assessments.
• Paid plans grant a new monthly assessment allowance; unused paid credits carry forward, including on annual subscriptions.
• Subscriptions renew automatically monthly or annually, according to the billing cycle you select, until cancelled.
• A successful purchase activates the selected plan. Prices exclude applicable GST, charged at checkout.
• Cancellation retains paid access until the paid period ends, then returns you to Free with three fresh assessments.
• Upgrades take effect immediately with a prorated charge; downgrades take effect at renewal.
• You may upgrade, downgrade or cancel at any time from the Billing page in your account.

5. Acceptable use

You agree not to:

• Submit unlawful, infringing, hateful, deceptive or otherwise harmful content.
• Reverse engineer, scrape, resell or redistribute the service or its output as a competing product.
• Attempt to bypass credit limits, access controls, or other users' data.
• Use automated means to overload or disrupt the service.
• Use the service for fraud, spam, malware, unlawful impersonation or deepfakes, or attempt to bypass AI safety controls.

6. Intellectual property

We own the platform, its scoring methodology, software and branding. You retain ownership of the content you submit, and you grant us a limited licence to process it to deliver the service. Recommendations and suggested copy returned to you may be used freely for your own marketing. You must have rights to all input content and are responsible for your prompts, verifying outputs and how you use them. Rights holders can report infringement to our support email below; repeated infringement may result in suspension. We may remove or restrict harmful content, refuse or filter outputs, or suspend accounts for serious or repeated violations.

7. Suspension and termination

We may suspend or terminate your account if you breach these terms, if payment fails after retries, or if required by law. You may stop using the service at any time; cancellation takes effect at the end of your current billing period.

8. Disclaimers and liability

The service is provided "as is", without a guarantee of uninterrupted or error-free performance. AI outputs may be inaccurate and are not suitable for regulated professional advice without qualified oversight. We do not guarantee any specific marketing, commercial or campaign outcome. To the maximum extent permitted by law, our total liability in any 12-month period is limited to the fees you paid in that period.

9. Changes and contact

We may update these terms; material changes will be notified in the app or by email. Questions can be sent to support@alignmento.com.